When Payable
Amount
Dishonored Direct
Debit Fee
If a Direct Debit payment dishonours due to insufficient funds
$15.00
Fine processing fee
Fuel Fee
Upon us receiving a fine or traffic infringement notice relating to the bike during the Rental Period
$25.00
Cleaning Fee
Lost Key Replacement Fee
Vehicle returned without a full tank of fuel
Security Bond
Third Party Excess
Vehicle returned without being sufficiently cleaned, excluding fair wear and tear
Amount to refuel, plus a $10.00 service fee
Loss of keys during the Rental Period
$20.00
$250.00 per key
$200.00
$1,000.00
As shown in the Rental Agreement and will be refunded in full if no money is outstanding and no damage has been caused to the bike apart from fair wear and tear
$80.00
In the event where a Third Party makes a claim for damages to their property, if the damages are less than the excess, you pay the lower amount
If roadside assistance is required for breakdowns that are not deemed either a mechanical or manufacturers fault
Roadside Call-out Fee
Late Service Fee
If the bike exceeds 500km kilometers past its service due date, you will either pay the late service fee or pay for any repairs required due to the missed service, whichever is greater
$150.00 and/or any repair costs
Fee
Service Booking
No-Show Fee
If you do not attend or reschedule your service booking within 24 hours
$25.00
Lost or Damaged Accessories
In the event you lose or damage any accessories, excluding fair wear and tear, you will be liable for the replacement costs
$100.00 Helmet
$50.00 Insulated Bag
Cancellation Booking Fee
The booking deposit will not be refunded if your new hire booking is not cancelled or rescheduled within 48 hours
$50.00